Confocal service / Zeiss LSM
Repair, preventive maintenance and all-inclusive service contracts for every generation of Zeiss LSM, from the LSM 310 to the LSM 800 with Airyscan. Keep your system at factory specification long after Zeiss stops supporting it.
If your LSM is on this list, we can quote repair, PM or a contract. Running something else? Ask us.
From a single repair visit to an annual contract.
One fixed annual price for the key components of your LSM, with terms of one to three years. No separate invoices for labor, travel or parts when something fails between visits.
Optional coverage: external lasers and laser power supplies, including UV and multiphoton sources, and controller PC and operating system upgrades for older systems.
Each generation ages differently. This is where we usually start.
First-generation Zeiss confocals still running in teaching and materials labs. The control computer and the original lasers are usually the weak points, and parts are no longer made, so sourcing and refurbishing them is most of the job.
Pascal, Exciter and the fast line-scanning 5 Live. Compact systems that are cheap to keep running once the lasers, scanner and PC are healthy.
The workhorse of many core facilities, run on AIM software and legacy Windows PCs. We repair and realign the scan head and META spectral detector, support NLO multiphoton setups, and replace failing controller PCs.
ZEN-based systems with solid-state lasers on the 700 and spectral detection on the 710 and 780. As factory support winds down, contracts keep detectors, lasers and the ZEN workstation covered.
Still supported by Zeiss. Labs choose us as a lower-cost independent alternative for PM, repair and contracts, with Airyscan alignment and performance checks included in PM.
Every option starts with a free assessment and an estimate you approve before work begins.
Include what you can. Anything you don't know, we will find on the first call.
The same four steps whether it is a down laser or an annual PM.
An engineer, not a call center, reviews your request and asks the few questions that narrow it down.
You get an advance estimate, refined with scope, parts and lead time once the system is evaluated. You approve before work starts.
On site in your lab, or crated and repaired on our bench. Lasers measured, optics cleaned, scan path aligned.
A written service report with the measurements taken, plus 30 days of coverage on parts and labor.
We buy and take trade-ins on Zeiss LSM systems. Put the credit toward a refurbished laser scanning confocal, a new CrestOptics spinning disk on your existing stand, or a service contract.
LSM 310 and 410, LSM 5 series (5 Pascal, 5 Live, 5 Exciter), LSM 510 including META and NLO, LSM 700, LSM 710, LSM 780 and LSM 800 including Airyscan.
An annual preventive maintenance visit with cleaning, inspection, service software testing and realignment to factory specification, a laser alignment check, backup of critical system files, priority emergency service, and labor, travel and replacement parts.
One to three years. Contracts are quoted per system and configuration at a fixed annual price.
External lasers and laser power supplies, including UV and multiphoton sources, can be added as optional coverage.
Yes. We repair, align and maintain LSM systems after OEM support ends, we have access to Zeiss LSM spare parts and working reference systems, so repairs don't stall on discontinued parts.
Yes. We support the controller, PC and ZEN or AIM software, including replacing failing computers on older systems.
Send the LSM model, the stand and what it is doing. An engineer reviews every request.
No obligation and no charge for the assessment.
